The application period for this challenge is now closed

  • Governer Partner :City of Long Beach
  • Department :Economic Development
  • Category :AI/ML, IoT, Mobile App, Natural Language Processing (or Language)

Project Summary

The City of Long Beach Economic Development is interested in deploying digital wayfinding kiosks to enhance the traveler’s journey to and through the City.

Challenge Details

The City of Long Beach Economic Development is interested in helping residents and people traveling to and through the City to navigate place, history and access to food/entertainment. The design will impact the way that people access amenities, locations, and information throughout the City at Metro and bus stops, and potentially the Airport. The City is looking to maximize the quality of experience for residents and travelers by installing wayfinding kiosks so returning and new travelers can access anything they need to know about their travel plans or the City. This could also collect data about customers’ experience at the airport to continually improve customer service over time.

We imagine this solution being used by both Economic Development, residents and travelers.

The City is looking for a solution with these outcomes:
• Provide customers with way-finding information.
• Ensure that there is no loss of ease or diminished customer experience.
• Collect data about the customer experience
• Provide real-time updates about travel schedules.